Shipping Info & Mail Order
Return Policy: Items may be returned within 30 days if they are in new condition and in original packaging. No returns or refunds on cane or reeds unless damaged during shipping. Reeds damaged during shipping must be returned within 7 days. It is your responsibility to inform us if you do not receive your order. We will not be responsible for lost packages which are not reported to us within 5 weeks of the order date.
Shipping Policy: Please allow 2-3 weeks delivery time for oboe and English horn reeds. Other items will normally be sent within 1-2 business days. Paying by echeck instead of credit or debit card will cause approximately a 5 day delay in shipping. We use US mail. It may take 7-10 days for items to arrive after they are sent. The average time is 3 days. If you require RUSH delivery, please email us to discuss your special needs.
Phone Orders: Call (281) 208-2211
Singin' Dog Double Reed Supplies
2302 Blase Rd
Rosenberg, TX 77471
Include payment in U.S. dollars ONLY (credit card number, money order, or check made payable to Singin' Dog Double Reed Supplies) with order ($10 minimum for Credit Card orders) The order will not be shipped until the payment has been received!
Domestic (USA) Shipping and handling:
Up to $75........................ $6.00
over $100....................... $10.00
(Additional charges may apply for orders shipped outside the U.S.)
All orders are insured. If you do not receive your order within 21 days, or if it arrives damaged, please notify us immediately. There are no returns or refunds on reeds or cane. All other items may be returned within 30 days if they are in new condition and in original packaging.